Here are the answers to some of the most common questions. Still can't find what you're looking for? Contact our team.
What is included in marketplace management?
Sales - End to end management of the entire sales cycle for marketplaces. Management includes product setup, inventory planning, pricing strategy, photo management, copywriting and product feedback management.
Brand Protection - Monitoring and policing of your brand and products. Protection includes brand registering, price alerts, poor feedback callouts, MAP/MSRP policing and 3rd party seller removal.
Marketing - Setup and management of all pay-per-click product marketing, promotions, lightning deals and best deals. Management includes ads within Amazon, Google, Twitter, Criteo and BazaarVoice.
Analytics - 24/7/365 data visibility via portal to sales performance, marketing returns and real time sales rankings.
What kind of analytics do you provide?
Feedback - Automated product and seller feedback module to set templates, A/B test, and notifications of positive and negative feedback to address.
Sales & Rankings - Real-time sales reporting at the SKU level for shipped, fulfillment pending and pending orders with sales rank history.
Marketing - Campaign setup and management for any associated pay-per-click marketing and promotional marketing.
Fulfillment - Real-time forecasting and planned replenishment for weekly runs to ensure adequate stock levels and minimized long term storage fees.
What are your fees?
Commission - For sales related selling, we charge a percentage of net sales.
Brand Protection - For all brand protection using our proprietary tools Marketplace Monitoring and Marketplace Brand Protect, we charge a monthly fees based on your SKU count.